Telecommunications

Do You Need to Pay for Internet Security Software?

You’re likely already more than aware that some form of internet security software is essential for computer users. However, you’re likely also aware that both free and paid variants of this type of software are available. Which leaves the question, do you need to pay for internet security software or are free alternatives sufficient? It appears to be the case that most internet security software providers offer both free and …

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SAPPHIRE NOW 2016: It’s a Wrap

SAP’s annual user conference, SAPPHIRE Now, wrapped up last week, and as always it was an invigorating celebration of our customers, partners, new technologies and new ideas. Here’s a quick list of my top six favorite moments of the week in Orlando. Customers. Since SAPPHIRE Now is the largest SAP conference geared towards our customer base, it’s no surprise that the people we serve are my number one favorite thing …

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The Digital Customer Experience and Telcos at SapphireNOW 2016

Customers today are savvy and their expectations from their communications service providers (CSPs) are high.  In fact, an American Express study found that customers said they expect their vendors to deliver a great value at a good price, products and services that meet their needs, good service, and quick-to-find information. Simply put, customers want an experience that is rewarding and easy. Unfortunately, many CSPs can’t deliver that today, according to …

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MWC: Find out what’s trending before you go

Mobile World Congress (MWC) is just days away now – and you may be wondering what to expect this year at the show. First off, MWC will be all about how digital transformation is not only changing how telecommunications companies do business, but it’s changing how everyone does business.  Here’s an executive perspective on that from Stephan Gatien, global head for the telecommunications industry business unit at SAP. But what …

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Mobile World Congress: Innovations that Drive Digital Transformation

Can you imagine what would bring the CEOs and top executives of Cisco, Ericsson, MasterCard, AT&T, Facebook, GE, PayPal, and UNICEF together in one single event? The answer is digital transformation – and how the application of cloud, mobile, social, and analytic technologies are fundamentally improving all aspects of society. These powerhouse leaders, along with other C-level executives, will be keynote speakers at Mobile World Congress (MWC). Many will share …

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Mobile Providers Rally to Defend Voice Service Revenue

Mobile network service providers are focused on defending their traditional voice services from new market disruption that threatens to further erode their legacy business model. Armed with new technology and bold plans for more rapid deployment, savvy operators are responding to the incursion. The number of VoLTE (Voice over LTE) connections is now anticipated to reach 2 billion by 2020, rising from an estimated 123 million in 2015, according to …

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The World Connected: ITU Telecom World 2015

Improving people’s lives. Connecting the unconnected. Driving the digital economy. These phrases don’t just describe the mission of SAP. They also describe the mission of the international telecommunications union (ITU), an agency within the United Nations. Founded in 1865, the ITU is charged with allocating global radio spectrum and satellite orbits, developing the technical standards that ensure networks and technologies seamlessly interconnect, and striving to improve access to ICTs to …

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SAP & Accenture Help Vodafone Simplify Expense Claims

Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently. By deploying SAP HANA, global telecoms vendor Vodafone has simplified expense claim checking for their worldwide employees base. The result is a streamlined process, massive reduction in errors and fraud, and a system that is trusted by business owners and employees alike. SAP has worked closely with Accenture within Vodafone on …

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Network of the Future & Drone based IoT scenarios – Attending the TIA 2015 conference

by Stephan Gatien, Global Lead for Telco & Mobility Industry Business Unit I recently attended the TIA annual conference in Dallas (www.tia2015.org ). TIA is an industry body with heavy ties to the US market, gradually trying to evolve into a more international entity focusing on  industry market and technology trends and government affairs (e.g: Net neutrality debate in US). This year’s event, held in Dallas, TX, focused on “The …

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How VoIP has changed the Face of Business Communication

In recent years VoIP has revolutionized the way we do business. It has cut costs, provided enhanced reliability and allowed companies to communicate with clients in ever evolving ways. Because VoIP allows both voice and multimedia to be delivered over the internet it has forever changed the way we communicate and here we explore the reasons behind this in more depth. Lower Costs Companies used to require two networks, one …

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